Chapter 5
Troubleshooting

Just like in the case of any other problem it is recommended to view the error and debug information (the System Log tab in RexView). Unsuccessful database connections and/or misconfigured SQL queries are listed in the log. The most frequent problems include:

In the case that the given input or output works with other software tools and does not work in the REX Control System, report the problem to us, please. E-mail is preferred, reach us at support@rexcontrols.com. Please include the following information in your description to help us process your request as soon as possible: